The first edition of Civil Service Quarterly includes articles on:
- design techniques used in GOV.UK
- world-leading diplomacy at the UN
- innovation in policy making in the Department for Education and a customer service culture at Her Majesty’s Revenue and Customs
- data sharing between the Department for Work and Pensions and the Ministry of Justice to improve offenders’ lives
- reflections from the Behavioural Insights Team in Cabinet Office on how ‘nudges’ can be used to promote charitable giving
- work on reducing the risks of disasters from the Government Office for Science
- economic insight from the Treasury